Unified operations
Every channel lands in one support surface.
Webchat, email, WhatsApp, ticket status, assignment rules, and read state all live inside the same operator workflow.
Support ERP for fast-moving teams
Relev helps support teams run omnichannel operations without splitting work across disconnected inboxes, spreadsheets, and side tools.
Unified operations
Webchat, email, WhatsApp, ticket status, assignment rules, and read state all live inside the same operator workflow.
Built for reps
Reps can accept work, update lifecycle status, use AI assistance, and respond without jumping between disconnected tools.
Operator workflow
Relev is built around the actual pace of a support team: triage, assignment, response, follow-up, and resolution across multiple channels.
Customers can start a conversation from the site widget, and support teams pick it up in the same operational workspace used for other channels.
Tickets can be accepted, worked, paused, and closed with clean lifecycle mapping for the entire team.
Managers get live queues, channel activity, agent snapshots, and operational metrics without leaving the platform.
Ready to step inside?
The operational product is already live. Use the launch button below to open the current Relev ERP experience.
Go to erp.relev.in